Shipping Policy

We currently ship across India and to select international locations (please check during checkout for availability).

✅ All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.
✅ You will receive a notification when your order has been shipped.

• Domestic (India):
  Delivery time: 4–8 business days depending on location.
  Standard shipping rates apply (shown at checkout).

• International:
  Delivery time: 10–20 business days depending on country and customs clearance.
  Shipping charges are calculated and displayed at checkout.

• We ship products from:
  📦 Unit 1 – Visakhapatnam, Andhra Pradesh, India
  📦 Unit 2 – Vizianagaram, Andhra Pradesh, India

• You will receive a shipment confirmation email with a tracking number once your order has shipped.
  Please allow 24–48 hours for tracking information to update.

• ELYQRA MUSE is not responsible for any customs duties, taxes, or fees applied to your order.
  All international customers are responsible for these charges.

• We strive to deliver on time, but delays can happen due to:

• Weather or natural events

• Shipping carrier delays

• Customs clearance (for international orders)

• If you experience any delay or issue, please contact us at support@elyqramuse.com, and we will assist you.

• If your package is lost or missing, contact us immediately at support@elyqramuse.com. We will work with the courier to locate or replace your order.

• Please ensure your shipping address is accurate and complete when placing your order.
  We are not responsible for delays or non-delivery due to incorrect or incomplete address details.